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Archive for 'UX' posts

Bing simplifies its search design

In January, Microsoft’s Bing became the second most popular search engine in the US for the first time, overtaking Yahoo. In the latest Search market share numbers for April 2012, Bing managed to extend their lead over Yahoo. The results show Bing with a market share of 15.4% compared to Yahoo’s 13.5%.

However, Bing hasn’t stopped there. They are in the process of rolling out a brand new layout based on feedback from user experience tests. They say the layout is ‘a fresh, de-cluttered design’ and will help people ‘spend less time searching and more time doing’.

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She Says Scotland – Engagement, the battle for your time

She Says Scotland

Last night was the She Says Scotland event – Engagement, the battle for your time, sponsored by us and held at the very attractive Society M business club at Citizen M, Glasgow. This is an event aimed at anyone in the creative industry and is a great platform to give women the chance to share their thoughts. This was organised by our own Kate Bordwell and also by Dominique McMullan who brought She Says to us in Scotland.

We arrived quite early at Society M to set up – everything was made simple and easy by the staff, and the set-up there is warm, friendly and rather stylish. It’s the ideal venue for us. Wine, sandwiches and sushi are a great way to get everyone comfortable too before the talks begin, and it’s great to meet people and chat to all the attendees in a relaxed space.

Deana Burke – Making engagement happen

Deana Burke is on first. She’s the resident Community Manager at Blonde Digital in Edinburgh, originally from NYC. Her talk is about making engagement happen. What charms me the most about Deana is her bubbling enthusiasm for the topic. She talks about what people think engagement is and describes the two key paths for engagement – content and conversations. Having a conversation is relatively easy, but producing appealing and interesting content is a bigger challenge. What type of content goes viral really easily? Well, really awesome content that appeals to a wide range of people in different communities…and content that is so terribly bad, it might actually be good. She also talks about the value of getting offline. Talk to your fans, and treat your superfans’ really well – these are the best advocates for your brand.

@medeana

Elaine McVicar – Design as part of user engagement

It’s me next. I’m the Assistant Creative Director here at Equator. It’s always hard to tell if what you’re going to talk about appeals to your audience…my topic is a little different as I’m speaking about User Experience and User-centred design, rather that specifically about user engagement, but there were quite a few nods as I spoke so it must have been relevant. Our main aim is to bring what the user wants together with the client’s services and brand. We can do this by working with a user centred design process which ensures that we focus on the user, and then bring the business requirements and technical limitations together to make a great user experience that also satisfies the business objectives. This helps us create a good, solid base that will make it easier to get users more engaged as you continue to create interesting content and conversations.

@ElaineMcVicar | My presentation

Leanne Rinning – To engage or converse

Finally it’s Leanne Rinning, Head of Online PR at bigmouthmedia / LBi. Leanne has an excellent amount of experience working in social media and PR. She’s a great speaker too; confident and charming. She described how consumers have changed in the past few decades. Previously we were all passive consumers – TV, radio and newspaper ads were thrown at us. But now we are active consumers – we interact, share, converse in a wide variety of mediums. The media landscape has expanded now too – your earned, owned and bought media has grown many more tentacles! So the key message was to engage on all fronts, and aside from that be part of it, be interesting and be adventurous.

@lalrinn

Overall it was a successful and fun night. The venue was lovely and the atmosphere was lively. It’s great to meet so many enthusiastic people working in the digital and creative industries. The conversations were interesting and informative too, especially about how the online landscape will develop and grow in the future. Can’t wait for the next event!

When User Interfaces Go Wrong

universeries

I love when you find a site that just captures your imagination. Something that’s fun to explore and interact with, something you could spend hours engrossed in. I thought that’s what this site was…until I started actually trying to use it. (more…)

User Experience and User Centred Design

In April, a couple of us attended UX London 2011 (http://2011.uxlondon.com/). This was an excellent conference about User Experience and how we can apply the tools and methodologies surrounding it into how we work. We spent three days listening to and working with some of the leading UX pioneers and meeting and chatting with other great people working in the industry. Overall it was a wonderful, inspiring experience with stimulating talks and fantastically in-depth workshops. One of the loveliest things about it was the buzzing atmosphere and the shared interest and passion on the subject.

We learned quite a lot over the three days, although what was really exciting to discover was that most of what they talked about are things we are already doing at Equator. Well, my next task was to share with everyone my experiences and insight from the conference. A little while ago, I talked to everyone here about something I think about when I’m working on a project and that the UX London conference helped more clearly define for me – User centred design.

What is User Centred Design?

User centred design is a process, that puts the user in the centre of what we do, giving us the tools we need to create better user experiences. It helps us make the websites we create more successful and makes sure that the user enjoys the experience of using them.

This was what I talked about

http://www.slideshare.net/equatoragency/usercentred-design

Please keep scrolling

nikebetterworld

There is still a bit of a debate as whether there is a ‘fold’ on a web page. Will the user scroll to find more content or just look at what’s in front of them? Well, we believe they do, and because of that we’d like to show you a few sites we’ve found that actually use page scrolling as an interesting and beautiful feature. We’ve seen the effect used in three different ways, using JavaScript to control backgrounds, images and text to create an appealing way to explore the sites.

Site Navigation

Nike Better World and Campaign Monitor replicate the concept of site pages with sections of the vertical page. You can scroll down to each individual content section and see the images animate vertically at different rates creating a parallax scrolling effect. This creates a wonderful feeling of motion, making it a pleasure to explore the content, although scrolling with the scroll wheel can make it rather jumpy – it’s best viewed by clicking the navigation buttons.

Telling a story

On Ben the Bodyguard you are given a ‘Scroll’ call to action, then as you scroll down the page a story is revealed which eventually leads you to a call to action to provide your email address for updates. The story concept quickly draws you in, finally capturing your interest and making you eager to find out more.

Background decoration

Row to the pole uses a layered background effect, again using parallax scrolling, to make a more visually appealing page background. Using different scrolling rates for the page content, clouds and icebergs give a very lovely feeling of looking down at the page from the sky.

The scrolling effects on these examples easily enhance and enrich the user experience. Using an effect like this has to have a specific purpose though otherwise it could become a barrier to exploring the content within a site, rather than being an incentive to do so.

Accessibility from the ground up

jamie_header

Accessibility on the web has always had a bit of an image problem. Being sensible at the cost of interesting. You could be one or the other and most people went with interesting. And even when it was taken seriously, it was always presented in the same way as accessibility is presented in the real world: As an add-on that sat on top of the original and ruined its lines. If you didn’t want to compromise on your main site experience, you would have to go to the trouble of creating a “text-only” version that you could divert disabled people (because who else needs special access?) towards.

That was then. And in between then and now things have definitely improved, but the feeling remains. That in properly addressing accessibility you have to compromise the user experience.

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